Copyright 2013. Therapeutic Village. LLC. All rights reserved.

A Note about Social Media and Text/Email


Due to confidentiality, privacy and a host of other reasons, therapists are not permitted by their ethic boards to "Friend" you onFacebook, twitter and other social media.  In addition, while we can Text the 859-595-5860 number, it can be seen by other therapists so you may want to limit what you say.  

SPECIAL NOTICE

We will be offering Telehealth to All Clients during this COVID-19 Crisis!  It is easy.  We just need a few set-up things to do and then we are ready!  Give us a call.  

                                       Limitations of On-line Therapy

  • Crisis Situations are difficult for on-line therapist to manage, so if you are in a crisis, call 911, a hotline,  or go to your local ER or call a local therapist.   See our Referral Page for numbers and other suggestions. 
  • Limitations to Technology - critical conversations may get disrupted due to technical difficulties, or emails may not be  received by intended therapist in a timely fashion. 
  • Email, Phone and Chat don't allow for assessing a person's body language and tone of voice. 
  • Difficult problems, such as psychosis or major mental illnesses may not be suitable for on-line therapy.   Your therapist can help determine that. 
  • You need to be aware of your surroundings, are you in a location where others can overhear you ?  There therapist cannot see everyone that may be listening so that will be your responsibility to keep your session confidential.

                                     Benefits of On-Line Therapy


  • Convenience - You can talk with your therapist while at home, on vacation, or during your lunch hour.  No need to spend time driving or missing appointments due to being out of town.  
  • Reduces the stigma - while we have your name and address, your privacy is protected from the public. because you will not have to be in a waiting room
  • Helps with people that have Transportation Problems or have Social Anxiety.  
  • Easy access - Provides accessibility to people who are disabled, home-bound or live in rural areas.
  • Effective - Online therapy has been shown to be effective by several studies and is being accepted by many  state licensing boards.  The video based services are very similar to face-to-face with all the new HIPAA compliant video streaming software.  In addition,  using Email and Chat, people tend to be more honest with their therapist.  In addition, written communications has therapeutic value and  is an evidence-based strategy.

KY Rules and Laws Regarding Telehealth


  • Be sure to let your therapist knows you want to do Telehealth and he/she will do an Assessment to determine if that will work for you.  You MUST have the capability to do hook up to the Internet and have Video on your Computer, Laptop, Tablet of Phone.  If you don't have Audio, you can use your Phone in addition to the Video.  It is neither Effective Nor Legal to do Text, Email, or Phone Mental Health sessions.  We are required to see your face!  
  • Sign the Telehealth Consent Form that will be provided to you thru the Portal once you become a client.  If you did not get a consent form for telehealth, ask your therapist for one so that you can read and sign it before you start.
  • We will need a picture to prove your identification on file in the system. 
  • At this time, Kentucky allows all therapists to do online/thehealth therapy.  However, the board of Marriage and Family Therapists are not allowing MFTA (Associates) to do online therapy.  Make sure you check our "Select a Therapist" Page and their type of Training, credentials, licenses and License Numbers.    
  • You don't have to be a Kentucky Resident, but you do have to be sitting in Kentucky at the time of any session.  The therapists at Therapeutic village are licensed for Kentucky only, so they do not have to be currently in KY, but the Client Does.  Time Zone Differences should be discussed with the therapist as well.  Kentucky is in the Eastern Time zone in the east, and a bit west of Louisville, it changes to Central Time zone.  Most of our therapists will be located in the Eastern Time Zone.  
  • Be sure that the therapist has, at each session, your current location so in case of emergency, you can be helped.  
  • Most Insurance Companies are paying for this, but there is a possibility that it will not.  This can be discussed with the therapist at first session.
  • Therapeutic Village uses RingCentral for Telehealth sessions, which is synchronous transmission, and it meets criteria for confidentiality.  We also use TherapyNotes.Com for On-line Record keeping of notes and diagnosis, payment information, et cetera. This also meets criteria for online security and HIPAA rules.  
  • In case of Emergency.  We will need you exact location, a name of an Emergency Contact, and a phone number of your local emergency services (hospital, police, fire).  
  • In case you are cut-off, you can contact 859-595-5860 by phone or text.  If no one answers, you may want to do Text as the therapist in session will be looking for a text.  The therapist may also initiate a new SecureVideo.com Session and you can resume as normal.  
  • Video and Audio Recording on either end is forbidden by law due to issues of storing and confidentiality. 


Online Mental Health and Substance Abuse Therapy  

 TherapeuticVillage, LLC​

"Mental Health, Trauma, Relationship and Parenting Solutions"

(859) 595-5860

 In Winchester, Ky Main office 19 Wainscott Avenue

 Satellite offices in several counties and TELEHEALTH Statewide!